City Guides

Client: National Geographic

The City Guides showcases National Geographic’s strengths by providing unique recommendations for what to see and do in the world’s greatest cities. Through tools such as bookmarking, list making, and sharing, users can interact with high quality maps, walks, photographs, trivia, and more to get the most out of their urban travel.

Services Provided:

  • Quality Assurance
  • GPS Testing
  • Usability testing
  • Memory Leakage Testing

Innolance is central to our efforts, helping measure the Voice of the Customer across a multitude of communications channels and distill it into something the business can act on, quickly and meaningfully. Across the board, Innolance has helped us leverage customer feedback to improve our business decisions–on policy, pricing, messaging, and even product features. They are an invaluable partner to Rosetta Stone–and by extension, to our customers.

National Geographic is known for high standards and quality products.  Our apps are enjoyed by millions of people around the world every day, and we need to make  sure they meet our standards of excellence. Innolance has provided stellar QA services for  most of our best selling apps, including National Parks by National Geographic, City Guides by National Geographic, National Geographic World Atlas, and Weird but True. Their attention to detail, professionalism, and ability to push our software to its limits before release is a vital component in our apps

Nilofer Saidi

Sr. Director

Jess Elder

Product Manager