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Why Business Intelligence Analytics?

Businesses are increasingly becoming aware of the power of social media in building and sometimes destroying brands. The viral nature of today’s online communication ensures that what is talked about in one corner of the world is common knowledge at the other end within a matter of seconds. Brands whether big or small, need to keep a close tab on online conversations relating to their products and services. This realization has led to an insatiable demand for intelligence and analytics on social media and other related sources.

Social Media Marketing And Analysis Help Businesses:

  • analyze online conversation
  • track social media activity and quantify interaction
  • determine key influencers
  • build brand loyalty
  • gain insight into customer needs and sentiments
  • identify threats to corporate reputation
  • ascertain and establish a platform for online customer relationship management

Social Media Business Intelligence Analytics

We provide social media marketing and business intelligence analysis to help businesses improve their online brand visibility. We monitor, measure and analyze online conversations to provide clients with insights on who their current audience is, what they are saying, who the influential voices are and their sentiments. We apply social media efforts to market a business online as well as provide actionable intelligence that shape an organization’s social media marketing strategy.