Salesforce Solutions
Salesforce® is more than just sales automation and customer relationship management; it also offers sales team performance management, customer care, enterprise collaboration and more. Due to the amount of customization needed in most enterprise implementations and the need for integration with other applications, consulting an expert who has previous experience in performing complex implementations is often a good idea. As a Salesforce.com® Cloud Alliance Partner, Innolance can help you with strategy, configuration, customization, enterprise application integration, as well as identify the best third-party apps from appexchange to meet your needs.
Innolance’s wide implementation experience will help you get the most out of your Salesforce®system. If your existing implementation is weighed down by low adoption, poor data quality and duplicate data, Innolance can help you fix that.
Consulting
Innolance’s Salesforce® certified consultants have expert knowledge of sales and marketing. They can help you simplify your sales and marketing process, increase sales effectiveness, improve close rates and provide guidance on best practices. Our approach and recommendations are highly customized, helping transform your sales and marketing departments into improved versions of themselves.
Customization
Innolance helps businesses build enterprise applications on Force.com, which is used for developing add-on applications. We implement complex functionality that cannot be done by Salesforce.com® configuration, using apex triggers, or classes. In addition, by creating visual force pages, we offer a user friendly application to our clients. This not only helps provide an optimal solution but also improves clients' processes. Using Apex programming, Innolance can develop and deliver custom applications that integrate with the main Salesforce® application.
Migration
Innolance strives to make our client’s transition as smooth as possible by migrating their current traditional system to a Salesforce® platform. Importing data from your existing system to Salesforce® is one of the most technical tasks and involves understanding data semantics, cleaning and reworking data. Import tools are provided by Salesforce® and third parties, but occasionally a custom tool will need to be built. After the data has been imported, it must be validated before you allow your users to start using Salesforce®.
Integration
Salesforce® implementation is effective when it is integrated with existing on-premises or cloud-based business applications. By utilizing various API's that connects Salesforce.com®, we offer our clients a way to handle their data from various legacy systems. In addition to this, building web services helps them to utilize data from Salesforce.com® in other systems, both real time and batch process. Our experts have the capability to integrate existing applications with Salesforce® CRM to enhance results.
Mobile Implementation
Our team of experts customizes and implements Salesforce® CRM for our clients dependent on their specific organizational needs. Our Salesforce® certified team is experienced in implementing mobile functionality and generating various customized mobile apps on the Force.com platform. We can help you define a mobile business process that meets your mobile users’ specific needs and assist in configuring your Salesforce® Mobile Console to develop the right data set for each group of mobile users, such as users in sales, support, management, etc. Our experience in mobile app development paired with our Salesforce® capability can give you the best mobile apps using the Force.com platform.